On cable connection

On cable connection

I am a brand new customer of Indosat's broadband cable
connection for Internet access. This costs Rp 300,000, plus VAT,
per month.

However, I was informed that this monthly charge will increase
to Rp 550,000, plus VAT. According to the letter I received from
Indosat, this 60 percent increase is because "Kabelvision wants
to provide a better quality cable connection service".

By way of this letter, I would like to ask the management of
Kabelvision what specific improvements they are going to make for
this dramatic increase? Can we expect a 60 percent increase in
connection speed?

OISIN LANE
Jakarta