On cable connection
I am a brand new customer of Indosat's broadband cable connection for Internet access. This costs Rp 300,000, plus VAT, per month.
However, I was informed that this monthly charge will increase to Rp 550,000, plus VAT. According to the letter I received from Indosat, this 60 percent increase is because "Kabelvision wants to provide a better quality cable connection service".
By way of this letter, I would like to ask the management of Kabelvision what specific improvements they are going to make for this dramatic increase? Can we expect a 60 percent increase in connection speed?
OISIN LANE Jakarta