Olympus camera

Olympus camera

I was impressed by an advertisement for the Olympus Camera in
the National Geographic magazine. On Aug. 16, 1997, I therefore
decided to buy a new camera (Trip XB3) at a nearby store, Amalia
Photo, on Jl. Raya Pekayon No. 49, Bekasi, West Java.

In less than one month, I found that the camera's battery
compartment could not be closed properly. On Sept. 9, 1997, I
returned the camera to the store for necessary repair and
maintenance. At the same time, I also submitted a warranty card
as the camera is under a one-year warranty. Furthermore, my home
phone number was also given to one of the store attendants for
any contact she/he might need.

The store attendant promised that the camera would be ready in
three weeks. However, I have so far been waiting for six weeks
with no satisfactory explanation from Amalia Photo as to when the
camera will be ready. I have also made a number of phone calls
without satisfactory answers.

I therefore raise this issue to draw the attention of Olympus
Camera to the quality of their camera. I really regret my choice.
Both the camera and the way the store attendants of Amalia Photo
served their customer were really a complete disappointment.

RAHMAWATI

Bekasi, West Java