Observations and suggestions
Observations and suggestions
I have had the privilege of residing in Indonesia for over a
year. This is a great country, especially its vast and rich
culture. The following personal observations seem rather "unique"
and I wish to share them with fellow readers.
First, the use of the entry immigration card when a foreigner
issued with a residential permit of six months is leaving
Indonesia; if I am not mistaken, it also applies to Indonesian
citizens. If indeed such a card is required for immigration
control purposes, shouldn't a new card, appropriately named an
"exit" card, be used instead?
Second, the acceptance of U.S. dollar bills. Why is it that
these notes which are legal tender are only accepted if they are
crisp, of newer release, free from markings, etc.?
Third, the rule barring ownership of vehicles by foreigners.
Why is it that they are prohibited from owning one? Such a policy
does not make economic sense. At the end of the day, it is not
difficult to imagine how this problem could be easily
circumvented, i.e. by registering under an Indonesian's name,
thereby making the process a cumbersome one.
Fourth, the billing of telephone charges in Bandung. It seems
rather strange that if one were to pay telephone bills by
transfer, the telephone company need only liaise with the user's
bank, which in turn would deduct the necessary charges incurred.
Doesn't it make sense that while the telephone company deals
directly with the bank concerned, this process is transparent to
the user.
On the other hand, in the name of quality service, shouldn't
the user be sent the telephone bill by the telephone company as
well? The user should not be inconvenienced in his request from
his bank or to refer to his banking statement. Aren't they two
different issues?
Fifth, the payment of bills at shopping centers, eateries,
etc. It is not uncommon for certain counters within the shopping
centers to issue bills and the customers must pay at the cashier
first, before returning to the counters to pick up their items.
Doesn't such a system breed inefficiency and perhaps also
discourage potential customers, especially if the queues are
long? Perhaps such counters should be given more autonomy or
flexibility.
Sixth, timing for purchasing movie theater tickets. In Jakarta
(perhaps other places too), it is not uncommon for movie theaters
to open their ticketing booths only half an hour before the
movie's screening time. Doesn't such a practice go against
economic sense? Assuming the movie is a hot release, it is not
difficult to imagine the long queues that would have been formed.
Would all the seats be sold out within half an hour?
Wouldn't potential customers be discouraged from viewing as a
result of the dauntingly long queues? For shows which are less
popular, doesn't this reduce the profit margin as opposed to a
system where the tickets could be purchased any time rather than
within a space of half an hour, or better still via telephone and
Internet bookings?
The above observations are purely based on my personal
experience and are not meant to be in any way negative.
LAWRENCE TEH YEW KIAT
Bandung