More woes in Citra Garden

More woes in Citra Garden

I refer to my letter Links from Citra Garden 5 published in
The Jakarta Post on Feb. 4, 2002 in respect to problems in the
complex and am pleased to inform you that the second gate into
Citra 5 was opened on Feb. 3.

However, the security guards who man the gates of Citra 3 are
slack and indifferent. For instance, the rule that a gate pass
should be given to a motorist before he or she is allowed to
enter the compound of Citra 3 is not always followed. The reason
is because they do not have enough gate passes on hand.

May I suggest that a car sticker is given to residents of
Citra 3 and 5 instead and gate passes be given only to
nonresidents. This would not only save printing costs, but also
the time needed for collecting and distributing passes to every
vehicle.

If a gate pass is to be used, its quality and feature should
also be improved. At present a cardboard pass with no security
logo is used as a gate pass.

Some security guards wear T-shirts, and don't wear shoes when
they are on duty. They look more like thugs than professional
security guards. The management should insist that they are
properly attired, and disciplinary action should be taken against
those who flout the rules.

The second gate is opened at the whim of the security guards.
If I am not mistaken the gate is supposed to be open for five
hours a day, i.e. from 6:30 a.m. to 8:30 a.m. and from 5 p.m. to
8 p.m., but most of the time it is closed in the morning. This
causes considerable inconvenience to the residents of Citra 5. I
hope the management will officially announce the time schedule
for opening and closing the gate so that any security guards who
fail to open the gate at the stipulated hours should face the
music.

GAN YEE SHENG

Jakarta