Lost parcels

Lost parcels

I am frustrated, bewildered, and disappointed. Nearly four
months ago my organization's office in Jakarta sent me three
important parcels via Merpati Angkasa Courier, an Agent of
Merpati Air Cargo service. I have yet to receive those parcels.
They contain several important items, many of which are difficult
to replace.

One of those is important medicine. After repeated contacts
with their office in Jakarta, and after having been passed around
to several different people in various locations (due to the
bukan saya -- not my responsibility mentality), they finally
agreed to search for the packages.

Nearly three weeks ago we were encouraged when we heard that
they had found them in Ujungpandang. My office gave them
instruction to send them on. After three weeks we still have not
received them. My good friends at the Merpati Air Cargo Office in
Irian Jaya have been in contact with their counterparts in
Ujungpandang. My Office in Jakarta has been trying. Yet no
parcels.

We don't want to fault anybody. We just want our parcels. If
Merpati Angkasa Courier really has the parcels, why aren't they
sending them on? After all, four months is long enough for any
Air Cargo service to deliver, isn't it?

GILLES GRAVELLE

Jayapura, Irian Jaya