Sat, 02 Mar 2002

Lorena makes right decision

The bus company Lorena has just made a decision. My previous letter to The Jakarta Post recounted how my husband and I abandoned a bus journey to Bali by disembarking in West Java. We got off the super executive bus because the clove cigarette puffing driver was maneuvering the machine like a drunken pre- teen.

Mr. Nugroho Heru, Commerce Manager of PT Eka Sari Lorena, finally refunded the bus fares and in addition dismissed the driver and his crew, preventing no doubt an episode of road carnage and trauma.

Not surprisingly our incidental costs of Rp 200,000 not to mention the considerable inconvenience weren't addressed. However, we are thankful to Lorena for the refund of the bus fares.

MELLY COSTA

Jakarta