Kabelvision resolves problem

Several weeks ago a letter I wrote to The Jakarta Post regarding Kabelvision was published. At that time I had been having lots of internet connection problems for over a year and had found it necessary to resort to writing to the Post.

I am now happy to report that since the letter was published I've had very professional service from Kabelvision and the problem has largely been resolved. Senior technicians spent a good many hours on-site to fix my connection problems. I would particularly like to thank Pak Nyoman Sukana and Pak Rony Ardhitia for their efforts and persistence in addressing the issue. I would also like to thank Pak Handoyo Sucipto, the director of Kabelvision, who saw to it that things were done as well as all the other technicians involved.

BRAD TAYLOR

Jakarta