Int'l healthcare centers offer quality services

Int'l healthcare centers offer quality services

T. Sima Gunawan, Contributor, Jakarta

The spacious, air-conditioned room has wall-to-wall carpeting and
is equipped with three 25-inch TVs, three telephones, two marble
bathrooms, two refrigerators, two beds, sofas, a dining table
with four chairs, a dressing table, two wardrobes, cabinets and
some other furniture.

You might wonder whether it is a suite in a five-star hotel.
But no, it is actually the presidential suite at the Siloam
Gleneagles Hospital in Lippo Karawaci. With these sort of
facilities, it is not surprising that the room rate is also
similar to that of a deluxe hotel: Rp 3 million per night.

The hospital is one of a number of international healthcare
centers in Greater Jakarta. Others include Mitra International
Hospital in East Jakarta, Bintaro International Hospital in
Tangerang, International SOS clinics in Cipete and Kuningan,
South Jakarta, and Global Doctor clinic in Kebayoran Baru, South
Jakarta.

The Siloam Gleneagles Hospital was established here in 1996 as
a joint venture between PT Lippo Land Development and Gleneagles
Development Pte, Ltd, a subsidiary of the Singapore-based Parkway
Holdings. In 2002, the second Siloam Gleneagles Hospital opened
in Lippo Cikarang. Two other hospitals later joined the Siloam
healthcare group: Siloam Graha Medika Hospital, followed by
Siloam Sumber Waluyo Hospital in Surabaya.

The room rates at the Siloam Gleneagles Hospital in Lippo
Karawaci start from Rp 100,000 for a third class room, while a
VIP room costs Rp 850,000, a super VIP room Rp 975,000, an
executive room Rp 1,975,000, a suite Rp 2.5 million and the
presidential suite Rp 3 million per night.

At Mitra International Hospital, the rates range between Rp
70,000 and Rp 900,000, while at Bintaro International Hospital
they range from Rp 80,000 to Rp 1.1 million.

Both Mitra International Hospital and Bintaro International
Hospital are affiliated to Affinity Health of Australia. Mitra
International Hospital was established in 1989, while Bintaro
International was set up in 1998.

International healthcare centers have opened here to serve
patients based on high standards and sophisticated technology in
cooperation with foreign counterparts. Each of the medical
centers, however, may offer different services. Siloam Gleneagles
Hospital in Lippo Karawaci, for example, has a neuro science
center, a heart, lung and vascular center, and an eye clinic; the
Siloam Graha Medika Hospital has a urology center, a fertility
center, an obstetrics and gynecology center and a gastro-
enterology center. The Siloam Sumber Waluyo Hospital in Surabaya
has a fertility center, while a trauma center is set to open in
the Siloam Gleneagles Hospital in Lippo Cikarang.

The neuro science center, which has affiliated with the Fujita
Health University in Japan and National Neuro Science Institute
in Singapore, diagnoses and treats various deviations in
neurology and brain blood vessels. To accelerate the process of
treatment after surgery, the hospital has established the Siloam
Stroke Club, which currently has 80 members. Every Saturday,
members of the club conduct activities with support from the
medical rehabilitation team, doctors and other medical staff of
the hospital.

The Mitra International Hospital provides four premium
integrated medical services -- heart center, a neurology center,
a urology center and a gastrology center.

Some hospitals also have aesthetics centers for those who want
to look better. The Siloam Gleneagles Hospital in Lippo Karawaci
for example, offers facial care, facial treatment and facial
rejuvenation, while the Bintaro International Hospital helps
those who want to become slimmer through liposuction.

All hospitals offer various medical checkup services. The
Bintaro International Hospital offers not only general medical
checkups, but also checkup packages for those who are going to
get married, those who want to go on the haj and for employment
purposes.

The Siloam Gleneagles Hospital Lippo Karawaci offers seven
executive checkup packages. The basic one costs Rp 500,000, while
the most expensive one is Emerald Plus, which is priced at Rp 6.3
million. Two other packages on offer are the pre-marital checkup
and medical checkup for children.

Medical checkups are important as diseases like cancer,
hypertension, stroke, diabetes, liver disease and heart disease
can be prevented or cured with early detection.

If you are sick but do not want to go to the hospital, you can
ask Global Doctor to send a doctor to your place. This, however,
comes at a cost of Rp 1.2 million per visit.

Global Doctor, which is based on the family doctor concept,
started operating here early in the 2000s. At the beginning, it
served mostly expatriates, but now almost half of its patients
are Indonesians from the middle and upper income brackets.

"We have nine doctors who are ready 24 hours a day, seven days
a week," said Global Doctor's general manager, Rama T. Muskita.

All of the doctors are general practitioners and they will
refer the patient to a specialist, if necessary. Global Doctor,
which also operates in China and Thailand, is part of a global
network and collaborates with various hospitals and specialists from
around the world. It also handles medical evacuations for
patients who need treatment abroad.

This, however, does not mean that Global Doctor will always
refer a patient to a specialist or a hospital abroad. "We also
have many good doctors in Indonesia," said Muskita.

Global Doctor last year introduced a membership program that
allows a member to have a free medical consultation at any time.
The annual fee ranges between Rp 950,000 and Rp 9 million per
person.