Intel recalls new product

JAKARTA (JP): U.S.-based computer software developer Intel Indonesia Corporation said on Friday the withdrawal of its newly launched 1.13 GHz Pentium III processor from the market had not caused a large financial loss.

Company marketing manager Thommas Tansil said the impact was minimal because hardly any of the processors, which were launched in overseas markets at the end of July, had entered Indonesia.

Most of the processors were sold in the U.S., he said, declining to disclose the production volume of the troubled processors or the number of products withdrawn.

He said customers who bought the processors had been asked to return them for a cash refund or exchange them for another products.

Intel Corporation began withdrawing the processors, which sold for US$990 in 1,000-unit quantities, earlier this week after an overheating problem occurred in the processor during trials held after it was launched.

"This is not a product failure. There was no problem found during the development process. But we later found that the processor overheated when used at temperatures exceeding the designated level," he said, adding that Intel would fix the processors and put them back on sale in the next couple of months. (cst)