Insecure parking lot at Mal Ciputra

Insecure parking lot at Mal Ciputra

On March 17, 2001, I parked my motorcycle in the basement of
Mal Ciputra, Jakarta, at 7:15 a.m. When I returned at 3:20 p.m.,
I found that my motorcycle was gone. How could someone take my
motorcycle out of the parking lot. Didn't the security guard ask
the person for the parking ticket and return the identity card as
is the usual procedure at the mall? Why didn't the security guard
check to see if the motorcyclist is the same person on the ID
card? How could this carelessness and lack of responsibility
occur at such a big mall with a good reputation?

I would like to call on the management to pay more attention
to security for the sake of the customers. The management must
not take thefts lightly by simply apologizing to the victims.

BONNY LESMANA

Jakarta