Innovative services make customers always reachable

Innovative services make customers always reachable

JAKARTA (JP): PT Satelindo, Indonesia's first
telecommunications operator of the Global System for Mobile
Communications (GSM), is committed to always making its
subscribers easier to reached.

Among the services developed by the company are mobile
data/facsimile, short message, voice mail and call waiting.

Short message, voice mail, call waiting and forwarding are
standard features extended by most GSM operators.

The short message service allows subscribers to receive
alphabetical messages of up to 160 characters on a handset
display. If the handset is switched off, the message will be
stored in a central memory and will be displayed when the
terminal is switched on.

Call forwarding is the alteration from a subscribers number to
other number programed on several handset conditions including
unconditional, busy line, no reply, and not reachable.

Voice mail is the advanced facility of call forwarding, in
which a message can be stored in voice mail box facility.

Call waiting allows subscribers to understand that there is an
incoming call waiting while they are using the handsets.

Mobile data and facsimile service is the newest facility
introduced by Satelindo. Through this service, subscribers will
be able to send and receive data and facsimile transmissions from
Satelindo's GSM handsets to facsimile machines using normal
telephone lines and vice versa.

One of the most innovative services to be introduced by
Satelindo is the roaming facility.

At present, the company has roaming facilities in 12 foreign
countries, which will total 20 to 30 foreign countries by the end
of this year.

Roaming services allow GSM customers to use their local
cellular telephones in foreign countries to call operators in
Indonesia and vice versa.

The current 12 countries offering roaming facility for
Satelindo's subscribers are Thailand, Britain, Germany, the
Philippines, Hong Kong, the Netherlands, Malaysia, Singapore,
Australia, Denmark, Switzerland and Finland.

The company even plans to extend the roaming facility to the
United States, a country which does not apply the GSM system.

"Through a very clever way, by using the call forwarding
service, DeTeMobil, one of Satelindo's shareholders, has applied
the roaming facility to its customers in the U.S.," said
Satelindo's deputy marketing director Mario Cardinali.