Indovision improves

Indovision improves

For several days we experienced bad reception on our
Indovision satellite receiver. After sending an e-mail a
customer-care staff member called within a few hours and helped
successfully to solve the problem. Thank you very much for this
excellent and efficient service.

In my letter to The Jakarta Post on March 13, I was also
strongly critical that there was no nationwide toll-free customer
service telephone number. Indovision informed me that they had
recently introduced such a number, 08001589988, but in the same
breath apologized that it would only be available during
nighttime hours.

This is a great improvement your customers will certainly very
much appreciate. I am quite confident that Indovision will have
the number working 24-hours a day very soon.

Just do not forget to publish the number in the June issue of
your TV guide.

MICHAEL BEER

Amlapura, Bali