Indosat responds
Indosat responds
We would like to thank Urs Wuthrich of Jakarta for his letter
published in The Jakarta Post on Feb. 9, titled Satelindo so-
called service.
We would also like to apologize for any inconvenience
experienced in using the Matrix service from Indosat.
Our customer service representative called and visited Urs,
explained the blocking of his mobile phone number and submitted
the monthly bills for December 2003 and January 2004. We have
unblocked his phone, so Urs is able to make some calls again.
ANDIR TAMBUNAN, Vice President Public Relations, Indosat Jakarta
We would like to thank Urs Wuthrich of Jakarta for his letter
published in The Jakarta Post on Feb. 9, titled Satelindo so-
called service.
We would also like to apologize for any inconvenience
experienced in using the Matrix service from Indosat.
Our customer service representative called and visited Urs,
explained the blocking of his mobile phone number and submitted
the monthly bills for December 2003 and January 2004. We have
unblocked his phone, so Urs is able to make some calls again.
ANDIR TAMBUNAN, Vice President Public Relations, Indosat Jakarta