Hotels told to be more professional

Hotels told to be more professional

JAKARTA (JP): Governor Surjadi Soedirdja urged hotel staff to
increase their professionalism yesterday and prove they are as
good as expatriates, particularly in managing star-rated hotels.

At the opening of the city-owned four-star Cempaka Hotel
Surjadi said he was proud that the hotel was managed by local
staff, which he said is rare among similarly rated hotels.

"But the management must also... erase the image that
Indonesians are often considered wasteful, undisciplined and
incompetent in planning."

Or, he said, planning may be excellent, but implementation and
supervision are lacking. Other shortcomings are inappropriate
tolerance and hesitancy when correction and criticism is needed
of peers or superiors.

The Cempaka Hotel on Jl. Jend. Suprapto in the Cempaka Putih
district was built by the city-owned tourism firm, PD Wisata
Niaga Jaya.

The 17-story hotel with 221 rooms and around 1,000 employees
expects a return of its Rp 55 billion (US$ 23.5 million)
investment in eight years, Gito Bantas, the director said. (anr)