Wed, 26 Jan 2000

GSM regulations

I thank Mr. Ridwan Tjokroutomo for his letter GSM regulations must be clear, published in The Jakarta Post of Dec. 30, 1999. In response to this letter, allow us to explain that in every process of migration, either from the prepaid service to the postpaid service, or the other way round, our officer at the XL Walk-In Center will explain to the subscriber concerned about everything related to the migration process, including the administration charges imposed. In the migration process of Mr. Lim Sulindro Limanto that you discussed in your letter, XL has also given its explanation to him.

In accordance with the principle of prepaid service, this system does not use the name of the owner as the identity in the data system of XL subscribers, but only the number of the cellular phone. A change of owner of the number of the cellular phone will not be monitored by this system. On the other hand, in the postpaid service, the data system of XL subscribers will record the identity of the subscriber and the other data about him given when the subscriber completed the subscription application form.

In your case, as the name mentioned in the application form is that of Mr. Lim Sulindro Limanto, we only recognize his name as the owner of No. 081-833-0321. Therefore, we would only contact Mr. Lim, as the owner of the number of the cellular phone registered in our postpaid service system.

We must also explain here what is meant by one cycle is the movement from a prepaid service to a postpaid service and again to the prepaid service, or the other way round. This information is also available at the XL Walk-In Center and is conveyed to a subscriber when he is going to execute migration.

V. ELISAWATI

Corporate Communication Manager

PT Excelcomindo Pratama

Jakarta