Garuda apologizes

Garuda apologizes

Referring to the letter from Mrs. Vira V Soekardiman Ramadhan
which appeared in The Jakarta Post on July 19, we would like to
take this opportunity, again, to extend our deepest regret and
sincerest apologies to Mrs. Vira V Soekardiman Ramadhan and her
family for having experienced much inconvenience and great
discomfort during one of their travels with Garuda Indonesia.

We also would like to assure our customers that this incident
will be duly noted and every effort will be made to improve our
future service to our customers.

Once again, please accept our apologies for this unfortunate
oversight and we thank you for bringing up this matter to our
attention.

PUJOBROTO

VP. Corporate Communications

PT Garuda Indonesia