Mon, 03 Jan 2000

Flight sevices may be moved to Halim

Regarding the article in The Jakarta Post on Friday Dec. 31, 1999, titled Flight services may be moved to Halim, we would like to clarify a few facts in relation to Cathay Pacific's flight on Wednesday, Dec. 29, 1999. Our flight CX776 departed at 4:05 p.m, with 15 minutes delay and arrived in Hong Kong at 9:21 p.m, only five minutes behind schedule.

An on time performance would have been no problem on that date but we would have left over 70 passengers stranded at the airport. It was our customer service decision to slightly delay the departure of our flight that day in order to accept passengers delayed by toll road closure.

We knew that our flight would be able to make up time en route to Hong Kong so that passengers would experience minimal delay and no real inconvenience.

If you need further information on our flight schedule you could reach us at 5151747. We advise all passengers to allow extra time for their journey to the airport and are pleased to advise that our flights are generally leaving on time.


Country Manager Indonesia

Cathay Pacific Airways Ltd.

Thank you for the clarification. We obtained the information from airport officials. -- Eds.