Express Taxi responds

With regard to Ms. Lenah Susianty's letter in The Jakarta Post, on Oct. 25, 1994, complaining about our service, on behalf of the Management we would like to apologize for the inconvenience she experienced with one of our taxis.

We always try to do our best to give the best service to our customers. To realize this ideal we would welcome any constructive comments or criticism concerning our services. The Management will not hesitate to deal with drivers who are found guilty of violating the company's regulations.

Again, please accept our sincere apologies.

HARRY UTOMO

Head of Division Operation

Express Taxi

Jakarta