EasyCall
EasyCall
In response to Mr. Ahmad Sidik's comments regarding his
service from PT. Telematrixindo (The Jakarta Post, Aug. 10, 1994)
we wish to comment as follows:
First, we apologize to Mr. Sidik for any inconvenience which
may have been caused. Further, we would point out that since its
launch in October 1993 EasyCall has experienced rapid growth in
its subscriber base due to its innovative and unique products and
its continually expanding service throughout Indonesia.
We have a policy of continually improving our service, our
products and our messaging network and we appreciate comments
such as Mr. Sidik's as they give us further opportunity to
improve on any weakness in our process and procedures.
By addressing ourselves to this policy of continual
improvement we will offer superior services to our valued
customers.
We would be delighted to invite Mr. Ahmad Sidik to our office
to view our operations.
YULIATI
Customer Service
EasyCall
Jakarta