Don't Be Fooled by Bogus Insurance Brokers: Now Verifiable via QR Code

JAKARTA, KOMPAS.com - The Financial Services Authority (OJK) is strengthening consumer protection efforts in the insurance sector by implementing QR codes on Registration Certificates (STTD) for insurance brokers and reinsurance brokers.

Now, the public and industry players can verify the status of broker companies quickly, easily, and in real time, which is expected to curb illegal broker practices.

The Executive Head of Insurance, Guarantee, and Pension Fund Supervision at OJK, Ogi Prastomiyono, stated that the QR code is not just a verification tool but also an instrument to enhance public trust in the brokerage industry.

This is also expected to change behaviour in the insurance industry, where all parties must be accountable according to their profession and certifications.

“This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently,” Ogi said in a written statement on Monday (4/5/2026).

With this system, the public can directly scan the QR code to confirm the broker’s registration status, thereby minimising the risk of interacting with unregistered parties and supporting more effective supervision.

As of 31 March 2026, OJK recorded 560 registered insurance brokers and 105 reinsurance brokers holding STTD.

In addition, OJK has simplified the broker registration business process, which previously involved multiple systems and was still done manually.

Now, the entire process is carried out end-to-end through one integrated system, namely the Integrated Licensing and Registration System (SPRINT).

This change improves efficiency, strengthens the data base, and supports supervision quality, including through the automation of STTD number issuance by SPRINT.