DHL offers customized distribution service

DHL offers customized distribution service

The Jakarta Post, Jakarta

PT Birotika Semesta/DHL Express, a courier company operating in
Indonesia since 1973, offers purpose-designed facilities to
provide inventory management, storage and urgent delivery
services through its strategic parts center (SPC), a market
manager says.

At each of DHL Express SPCs, the company offers inventory
management, reporting, storage, packaging and labeling.

"Our SPCs are especially suited to businesses that have
limited or no outlets to service their markets within the
country. They will improve the visibility of their goods, reduce
their costs and improve their access to remote areas," said DHL
Express global and multinational customer manager Nick Singh on
Friday.

Currently, DHL Express, with over 10,000 customers, holds a 50
percent share of the logistic distributions market in Indonesia,
making it the market leader.

"We just opened four new SPCs customized to our customers'
specific requirements last year," he said, adding that they
already had 88 service centers that could also function as SPCs
when needed.

DHL's strategic parts and express logistics centers are linked
electronically through inventory control and order management
systems that provide customers with access to accurate view of
their product inventories 24-hour a day.

According to data from research company Montgomery Research,
companies using professional couriers could save between 10
percent and 20 percent of their supply chain costs.

PT Birotika Semesta/DHL Express country marketing manager Edi
Prayitno said the level of investment needed for SPCs varied from
client to client depending on their requirements.

While Edi said the service was gaining in popularity, he could
not put a figure on the contribution it made to total business as
SPCs were only one part of the services provided, he said. (003)