'Corrupt staff make for poor service'

'Corrupt staff make for poor service'

JAKARTA (JP): Governor Surjadi Soedirdja said yesterday that
unscrupulous employees at city administration offices have
worsened services to the public.

"This non-technical factor is obstructing our efforts to
improve services to the public," he said in his opening speech at
a seminar on human resources improvement at City Hall yesterday.

The governor cited expensive and inefficient services as well
as a bureaucracy with weaknesses which slow public services.

Surjadi said that complicated and bureaucratic services in the
administration are intentionally created by several officers who
purposely take advantage of the situation.

"The system is not complicated. But several people make it
complicated because they enjoy financial profits from the
situation they create," Surjadi said, adding that such deceitful
employees have no aptitude to serve the public.

"The problem looks insignificant, but it is indeed annoying
and disturbing many people."

Surjadi warned the employees not to continue with their foul
play, and to start improving services for the sake of the
people."I know it is not easy for them to stop their habits."

He said simple and quick services are important to enable the
city administration to compete with other cities in the Asia
Pacific region when trade liberalization begins.

Therefore, those who cannot cope with this reality should step
aside. (yns)