Consumers have right to know

Consumers have right to know

It's good to know that Satelindo's Mentari GSM prepaid card is
able to roam to Bali, with Sumatra to follow suit. Finally, the
Mentari is not only accessible in the Jakarta-Bogor-Tangerang-
Bekasi area. Advertisements on this facility have appeared in
several newspapers.

A lot of mobile phone users prefer Mentari because its unit of
rate and airtime is cheaper, or used to be cheaper, than similar
products. In addition, the duration for Mentari use before
refilling is six months, which is longer than other prepaid
cards.

But I read in the July 12 Kompas that Satelindo has raised its
unit rate to equal or exceed other prepaid cards. If so, it would
be wise for Satelindo to announce the change to their customers,
with, of course, the qualifying points that Mentari's service
rooms to more cities. The company should not advertise its new
features and keep silent about the rate increase.

Consumers have the right to know about the pluses and minuses
of GSM prepaid cards in deciding on which one to use.

ADRIANUS HIYUNG TJUNG

Jakarta