Computer failure upsets drivers license appliacants

Computer failure upsets drivers license appliacants

JAKARTA (JP): Computer breakdown at the new drivers license
office in West Jakarta upset thousands of drivers license
applicants yesterday.

Antara reported that at 11:30 a.m. the computers had still not
been fixed, frustrating applicants who had been queuing all
morning.

The chief of Jakarta traffic police, Col. Ansyar Roem said the
computer breakdown was the supplier's responsibility.

"The supplier must hire technicians at the drivers license
office. They (the technicians) should have dealt with the
problem," he said.

Ansyar said he would have officers issuing drivers licenses
working overtime to process applications. "They should work over
time so as not to disappoint the public".

He said most people thronging the office yesterday wanted
their licenses renewed.

"I'm surprised they have all rushed to get new licenses
because police have given people whose licenses have expired an
extra two weeks," he said.

"Police will not fine them within the two week dispensation. I
guarantee this," he said.

He said he hoped people would be more patient and understand
that the more people crowding the office the longer officials
would take to process the licenses.

Antara also reported brokers had been offering services at the
new office.

Many employees (civilian officials), in white uniforms offered
their services.

Brokers used to operate at the old office in the City Police
headquarters although there were signs warning applicants against
using the middlemen's service. (sur)