Bus ticket windows

Bus ticket windows

A man hailing from Temanggung in Central Java got into a panic
on a recent Friday evening because he could not find the ticket
window at the crowded Pulogadung intercity terminal for buses
going to Temanggung. I was able to show him the right ticket
window because I happened to be traveling on the same bus.

A while later the man was standing beside me with ticket in
hand and complaining (as if to me) about the row of ticket
windows with boards painted yellow with black letters. He said it
was difficult to differentiate one from another.

The next day when I wanted to return to Jakarta from
Kartosuro, Solo, Central Java, I saw that the boards above the
ticket windows were painted in a variety of colors and the
letters were decorative. The logo of the bus company was also
clearly visible.

I think the Pulogadung intercity bus terminal should do the
same as the one in Kartosuro. It would help passengers find the
ticket window they need, thus preventing panic among prospective
passengers in an already crowded terminal.

SUGENG HARTONO

Jakarta