BTN discriminates?

BTN discriminates?

I am writing this letter to enquire to the management of Bank
BTN about their policy of providing services to their customers.

The bank's individual loan request form contains a question
about the citizenship of a loan applicant and two options for the
answer are given, namely (1) Indonesian citizen and (2)
Indonesian citizen of foreign descent.

I am curious why there is a distinction in citizenship. Who
does the bank categorize as Indonesian citizens of foreign
descent and on what basis is this categorization made? What is
the purpose of this distinction?

It is sheer irony that Bank BTN, as a big state bank with many
years of operation, still clings to practices which tend to be
discriminatory and unfair in serving its customers. Unless I am
mistaken, our state only recognizes one citizenship, namely the
Indonesian citizenship. Shouldn't we, in this reformist era,
abandon the old paradigm and adopt a new one, which honors the
equality of every Indonesian citizen in terms of rights and
obligations regardless of their ethnicity, racial background,
religion or belief.

I am well aware that I am just an ordinary citizen with no
power at all to change the policy of a company. I can only
propose to the management of Bank BTN to be magnanimous enough to
stop this practice of citizenship discrimination in serving their
customers. Such practices are not only discriminatory but also
unprofessional.

Has it ever occurred to the management of Bank BTN how they
would feel if they had been born as people put in the category of
Indonesian citizens of foreign descent?

Someone's ethnicity is God's endowment. Man can never choose
what ethnicity he will be born into. Someone's citizenship is
man's creation. We can change our citizenship but not our
ethnicity, which is, again, God's endowment.

LENNY LIO

Nusa Dua, Bali