Bintaro hospital responds

We refer to a letter from Walter Wildner that appeared in The Jakarta Post on July 20. Bintaro International Hospital would appreciate an opportunity to respond to his queries and to clarify as follows:

* Our company believes it is unacceptable to discriminate against foreign patients, therefore our policy is a single fee rate for all patients, foreign or local.

* The fee for wisdom tooth extraction charged for Wildner's daughter is the current rate for this procedure.

* In the case of the same procedure for Wildner's stepson, again, the fee applied was the current rate.

Why is there a difference? Wildner's daughter required the services of an oral surgeon due to the complexity of the procedure she required, whereas his stepson required a simple extraction, which was undertaken by a general dentist.

We hope this has clarified the matter and would be more than happy if Wildner contacted us directly, should he wish to discuss this further.

JUNIWATI GUNAWAN
CEO RS Internasional Bintaro
Jakarta