Bina Nusantara not that bad

Bina Nusantara not that bad

I refer to the letter titled Bina Nusantara must introspect by
Prof. Tim Babcock published on Nov. 13, 2000. I was awarded my
bachelor's degree from Bina Nusantara University in 1997 but I am
not a student of Bina Nusantara's Graduate Program and therefore
have no idea of what is happening now.

During my studies there, I found Bina Nusantara quite
professional. The lecturers, the curriculum, the computerized
administration were all of professional standard. It's not
uncommon for a student to complain due to his/her
dissatisfaction, whatever the cause of the dissatisfaction, and
when I read a letter of complaint from a student, I didn't pay
much attention. But, when Tim Babcock, a professor of Toronto
University, Canada suggested that the ISO 9001 certification and
BAN accreditation of Bina Nusantara be reviewed, I was surprised.

I think it's too early for Prof. Tim Babcock to make such an
emotional suggestion. ISO 9001 is an international standard
certification and I believe Bina Nusantara didn't obtain such
certification easily. The ISO 9001 itself is not given out
lightly. There must be standard guidelines and the fact is Bina
Nusantara got the certification.

However, it's inappropriate and irrelevant for Ms. Anna Maria
representing Bina Nusantara University to judge the credibility
of Mr. Washy Tolani by attacking his poor academic performance in
response to a complaint. It seems that Bina Nusantara is too
proud of itself and it is a valid point that Bina Nusantara
should do some introspection. However, I think that Prof. Tim
Babcock's suggestion that the ISO 9001 and BAN accreditations be
reviewed is going too far.

ADRIANUS HIYUNG TJUNG

Jakarta