BII responds

BII responds

In response to a customer's complaint published in The Jakarta
Post, Oct. 7, 2000 titled Tough question for BII we would like
clarify as follows: Based on our analysis and evidence tracing of
the transaction on the Journal Audit from BII's ATM Center, about
Rp 3 million was withdrawn by ATM, the PIN (Personal
Identification Number) of which was valid and acknowledged by the
customer herself.

We would like to warn our customers to be careful and always
keep your ATM PIN and Phone PIN from anybody's knowledge, not to
use numeric that is familiar to anybody such as date of birth,
year of birth and phone number or any numeric that is easy to
guess. Try to keep your PIN in your mind and not write or keep it
close to your ATM card. Please also change your PIN number
periodically.

DYAH PURWANTI R

Branch and Customer

Support Development

Bank Internasional Indonesia