BDN responds

In response to our customer's complaint about the loss of some money from a withdrawal from our Wisma Alia branch, we would like to clarify as follows:

* On Thursday, Dec. 10, 1998, the customer withdrew Rp 30 million in cash, and the money was received by the customer after the money was counted by a money counting machine in the presence of the customer. The customer was satisfied that each pack contained 100 notes.

* On Tuesday, Dec. 15, 1998, our customer came back to our office complaining that the money withdrawn was Rp 1,450,000 short. We traced the transaction and made a careful check on the teller concerned. But no cash difference was found, and the daily cash flow from Dec. 10 to Dec. 16 was balanced.

* We suggested that the customer carefully retrace all activities done during that period to find out whether the customer made a payment exceeding the specified amount.

Finally, we would like to advise all our customers to check their money collected from our teller before leaving the bank's counter to avoid any inconvenience in the future. Should any discrepancy arise after leaving the bank's counter, the customer alone should be responsible for the loss of their money.

KOEN SARDJONO SADRIE

PT BDN (Persero)

Wisma Alia Branch

Jakarta