BCA's silence

I find it quite incredible that after nearly 10 days and four public complaints, BCA has not responded to clarify or even defend its BCA dollar account policy.

Doesn't Indonesia's "largest private bank" have a public relations department or a management which reads English newspapers? Or is the number of BCA dollar account holders too insignificant for them to bother replying?

Or, in these uncertain times, is there some other reason for them to continue imposing surcharges and thereby restricting free access to its customers' dollars? In the absence of a clarification, we must draw our own conclusions about BCA.

RAVI K MENON

Jakarta