BCA's silence

BCA's silence

I find it quite incredible that after nearly 10 days and four
public complaints, BCA has not responded to clarify or even
defend its BCA dollar account policy.

Doesn't Indonesia's "largest private bank" have a public
relations department or a management which reads English
newspapers? Or is the number of BCA dollar account holders too
insignificant for them to bother replying?

Or, in these uncertain times, is there some other reason for
them to continue imposing surcharges and thereby restricting free
access to its customers' dollars? In the absence of a
clarification, we must draw our own conclusions about BCA.

RAVI K MENON

Jakarta