BBD apologizes

Referring to Mr. Max H. Fa'ah's letter published in The Jakarta Post on April 2, 1997, we would like to apologize for the inconvenience you encountered at one of our branches.

Our ultimate goal is to provide better service to our customers, therefore we would appreciate it if you could specify the particular branch that you visited to enable us to clarify and take necessary action. We are available to answer any questions you may have through the number: 021-3186232 during office hours from 7:30 a.m. to 4:30 p.m.

Thank you for your understanding and for bringing this matter to our attention. We hope you will be pleased with our services on your future visits to any of our branches throughout Indonesia.

KOESEN T. DANJA

General Manager

Bank Bumi Daya

Jakarta

Note: The writer was actually referring to the main Bank Bumi Daya at Jl. Imam Bonjol, Central Jakarta in his original letter. We apologize for the inconvenience caused.

-- Editor