Appeal to travelers
As the Christmas and Idul Fitri holidays will soon be upon us we felt it important to warn all passengers heading to Soekarno- Hatta International Airport to give themselves ample time this year. This should include time for possible delays on the toll road due to construction work or flooding, time should be allocated also for all passengers to complete all formalities whilst at the airport, including security checks, fiscal payment, free fiscal applications and immigration clearance.
Whilst we the airlines will do all possible to ensure smooth passenger handling during this peak period it is the passengers' responsibility to ensure their travel documents are in order and thereby avoid the disappointment watching their flight leaving without them due to lack of time for the above mentioned items.
Your understanding in these matters is appreciated and will help everyone to enjoy this holiday season.
AIRLINE OPERATORS COMMITTEE