Administration at RSCM chaotic?

From Merdeka

On Tuesday, July 28, 1994, at 7:30 pm my nephew, Latief Chaniago, hit a pedestrian while he was riding a Vespa on his way to work from Pulo Gadung to Podomoro in North Jakarta.

My nephew who suffered a serious head injury (he is still unconscious) was brought to R.S. Islam hospital in Cempaka Putih, Central Jakarta. I was notified by the police the next afternoon and immediately went to see him. Later, I visited the police precinct in Pulo Gadung for more information about the accident.

The police told me that the pedestrian, Sonara, of Kampung Cicangkang in Bandung, West Java was also hurt. The police record said he was being treated at the Cipto Mangunkusumo (RSCM) general hospital in Central Jakarta.

For humane reasons, I went to the RSCM to inquire about his condition.

An attendant at the emergency ward of RSCM confirmed that Sonara was being treated in the big hospital for traffic accident injury. Oddly, Sonara's address as registered at the emergency ward did not match the one recorded in the police report.

From the ward I proceeded to the surgery section where I was told the patient I was looking for was not there and I should try the D3 Neurology section.

The attendants and nurses at D3 Neurology told me they had never received a patient named Sonara and that I should try the P3 X-Ray section. The people at P3 X-Ray then had their turn to tell me that the patient had been sent to D3 Neurology for further care.

My two-hour search for Sonara who was registered at the emergency ward as having been in the hospital led to no result.

Isn't this an indication that the administrative system in RSCM is chaotic?

Or did the hospital people deliberately want to keep his location secret? Or, maybe, they just didn't want to bother?

I think the disorganized condition at the hospital should be taken care of to enable the relatives of a wounded person to reach them as soon as possible.

Name and address

withheld