A dozen donuts and boxes

A dozen donuts and boxes

On Sept. 11, 1995 I went to Dunkin' Donuts in Sabang to buy a
dozen donuts. I requested the assistant to pack the donuts in two
boxes of six donuts each. But the assistant told me that I had to
pay two half-dozen prices, which is Rp 800 more expensive than
buying a dozen.

Out of principle, I argued that I was actually buy a dozen
donuts and that it's only fair that I pay the dozen price, I was
even willing to pay extra for the box if they wanted me to, but
they said because of the promotion coupon, they cannot sell the
box. I also argued about this because by packing my one dozen
donuts into two boxes of six each, I get the same amount of
coupons even if they packed my donuts in one box of a dozen.

With silly looks on their faces they agreed with me, but still
did not let me have two boxes. I was very disappointed with the
assistants' attitude, because this box, which means nothing to
the big franchise of Dunkin' Donuts, meant a lot to me because I
was giving the donuts to somebody else and it would look nicer
and more fitting if they were packed properly. After all, I can
not count how many Dunkin' Donuts boxes I have thrown away during
the past years.

MARIANNE TJAHYADI

Jakarta