Why roaming charges?<\/p>\n
It has been confirmed that Jakarta, Bogor, Tangerang and
\nBekasi (Jabotabek) are free of cellular phone roaming charges.
\nHowever I have received several charges for roaming costs within
\nthe area, especially Bogor. I live in Bogor and work in Jakarta.<\/p>\n
In response to my many complaints to Satelindo, I have been
\nadvised that the case is highly technical. There is a possibility
\nthat when I have incoming calls in Bogor and the signal-catching
\nreceiver in Bogor is full, they are be transferred to another
\nstation automatically (very often the more distant Sindanglaya
\nstation, and not to the closer Jakarta station for instance).
\nHence the roaming charge is added.<\/p>\n
As such \"technical roaming charges\" are caused by Satelindo's
\ninternal technical problems, any cost incurred arising thereof
\nshould not be charged to the customers.<\/p>\n
Considering that the monthly subscription fee has been
\nsubstantially increased during the last three years, it is about
\ntime, Satelindo, you seriously improved your system to avoid the
\nabove cases.<\/p>\n
The Bogor roaming charge always appears in my monthly bill.
\nAnd one outgoing call appeared with \"Bogor-Medan\" beside it, when
\nit should have been \"Bogor-Jakarta\", because I made a call from
\nBogor to my husband while he was in Jakarta. He was using a
\nMentari card.<\/p>\n
I hope Satelindo will be more professional and careful in
\nhandling their business in future.<\/p>\n
INTAN<\/p>\n
Bogor, West Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/why-roaming-charges-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }