Where's my TV?<\/p>\n
On March 26, 1998 I purchased an RCA big screen television
\n(Model RP 46 IJ) from Bali Makmur Elektronics in Denpasar, Bali.
\nI was impressed with the picture quality, the manual was in
\nEnglish and printed in the USA and as an extra bonus it offered a
\ntwo-year guarantee. I thought this was proof that RCA trusted the
\nquality of its appliances so much that it was confident to offer
\ndouble the warranty offered by other brands. The price was just
\nunder US$2,000.<\/p>\n
After approximately 14 months, this RCA TV developed a
\nproblem, where the entire screen turned green. I called Bali
\nMakmur Elektronics and they arranged for an RCA-approved
\ntechnician to call and repair the fault. This was done, and
\nmy TV was \"normal again\".<\/p>\n
In early March 2000, with only one week of my guarantee left,
\nthe exact same problem occurred again, a green screen. Once again
\nBali Makmur Elektronics were called. Technicians arrived at my
\nhouse and took the TV away to be repaired. It has not been seen
\nsince. That's right. Twenty-three months later, March 2000 to
\nFebruary 2002, the TV has not been returned.<\/p>\n
The Bali Makmur Elektronics owner, Sahtian, has always been
\nextremely helpful, yet he too, like myself, has been frustrated
\nwith the evasive answers from the RCA-approved repairers. We were
\neven told about nine months ago that: \"The TV has been
\nrepaired and is working fine, and we are leaving it turned on for
\ntwo days to double check it, before we return it to you.\"
\nAlas ... no delivery.<\/p>\n
Where are you RCA? Why won't you talk to Bali Makmur
\nElektronics and tell them where my TV is and why it has not been
\nrepaired after 23 months?<\/p>\n
UUT ARIANI<\/p>\n
Denpasar, Bali<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/wheres-my-tv-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }