Waiting for Sempati's refund<\/p>\n
Before I explain my problem, I would like to state that I have
\nbeen patronizing Sempati Air since it started its Balikpapan-
\nJakarta service. After some years flying with Sempati, I became a
\nPreferred Connection Club (PCC) member.<\/p>\n
I am not complaining about the late departure and the "food"
\nserved by Sempati Air. We all have our shortcomings. I am more
\ndisappointed with the way Sempati treats PCC members.<\/p>\n
My membership expired in April, so I renewed it on March 18,
\nproducing the required photocopies of eight tickets and paying
\nthe new fee of Rp 750,000. Shortly after, Sempati waved this fee
\nand promised to return the money.<\/p>\n
As requested, I furnished the Surabaya office with my account
\ndetails for the refund. Until now, and after many inquiries at
\nthe Sempati office in Surabaya, I have not received my refund. Is
\nSempati's financial situation so bad that it cannot pay back the
\nfew rupiah it has collected from its PCC members?<\/p>\n
EGID VOITSWINKLER<\/p>\n
Surabaya, East Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/waiting-for-sempatis-refund-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }