{
    "success": true,
    "data": {
        "id": 1669921,
        "msgid": "video-to-address-unit-link-mis-selling-cases-insurance-needs-3-new-rules-1775821916",
        "date": "2026-04-10 18:00:16",
        "title": "Video: To Address Unit Link Mis-Selling Cases, Insurance Needs 3 New Rules",
        "author": "",
        "source": "CNBC",
        "tags": "",
        "topic": "Regulation",
        "summary": "Rista Qatrini Manurung, Director of Legal and Compliance at AIA Financial, has identified mis-selling in unit-linked insurance products (PAYDI or Unit Link) as stemming from contributions by insurance companies, agents, and customers themselves. She advocates for collaborative efforts among stakeholders and the introduction of three new regulatory measures: rules on conditional accountability with controlled authorisation, and 25 mitigation efforts to improve insurance governance. However, pushing these reforms faces challenges including lengthy regulatory changes and the time, commitment, and costs required for implementation.",
        "content": "<p>Jakarta, CNBC Indonesia - Rista Qatrini Manurung, Director of Legal\nand Compliance at AIA Financial, has revealed the causes of mis-selling\ncases in the marketing of Linked Insurance Products (PAYDI) or Unit\nLink. Manurung analyses that customer complaints regarding Unit Link\nproducts arise from mis-selling due to contributions from insurance\ncompanies, sales agents, and customers. Therefore, to address this,\ncollaboration among all parties is required, along with improvements and\nstrengthening from a regulatory perspective. There are three legal\ninnovations needed to tackle mis-selling issues in unit link insurance\nproducts, namely rules on conditional accountability that is controlled\nand authorised, as well as 25 mitigation efforts for improving insurance\ngovernance. However, efforts to promote innovations in unit link also\nface challenges regarding regulatory changes that take time, as well as\nthe implementation of rules that require commitment, additional time,\nand costs. For more details on the breakthroughs and improvement efforts\nin the unit link insurance business, watch the dialogue between Shania\nAlatas and Rista Qatrini Manurung, Director of Legal and Compliance at\nAIA Financial, in Power Lunch, CNBC Indonesia (Thursday,\n09\/04\/2026).<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/video-to-address-unit-link-mis-selling-cases-insurance-needs-3-new-rules-1775821916",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}