{
    "success": true,
    "data": {
        "id": 1613473,
        "msgid": "video-how-multifinance-companies-resolve-non-performing-loan-problems-debt-collection-1773489138",
        "date": "2026-03-14 18:01:09",
        "title": "Video: How Multifinance Companies Resolve Non-Performing Loan Problems \u2013 Debt Collection",
        "author": "",
        "source": "CNBC",
        "tags": "",
        "topic": "Regulation",
        "summary": "The Financial Services Authority (OJK) has summoned financial institutions and debt collection agencies suspected of violating regulations and using destruction or violence in debt collection from consumers. The Chairman of the Indonesian Financing Companies Association (APPI), Suwasndi Wiratno, explained that OJK has established regulated procedures for debt collection and credit enforcement, requiring a phased approach including warning letters before engaging collection agencies, with financial companies subject to OJK sanctions for violations.",
        "content": "<p>Jakarta, CNBC Indonesia \u2013 The Financial Services Authority (OJK) has\nsummoned financial service institutions and debt collection agents who\nhave violated regulations and are suspected of engaging in property\ndamage and violent conduct during the debt collection process with\nconsumers.<\/p>\n<p>Suwasndi Wiratno, Chairman of the Indonesian Financing Companies\nAssociation (APPI), stated that the procedures and processes for debt\ncollection through to credit and financing product enforcement are\nalready regulated by the OJK.<\/p>\n<p>The debt collection process must be carried out in stages. When a\ncustomer defaults, a warning letter is issued first, and only if the\nissue continues is debt collection services then engaged. However, the\ndebt collection process must also comply with OJK regulations, as\nfinancing companies can receive warnings and sanctions from the OJK.<\/p>\n<p>APPI addresses debt collection issues that violate regulations\nthrough dialogue with regulatory authorities. Further details are\navailable in the Power Lunch discussion between Shania Alatas and\nSuwasndi Wiratno, Chairman of the Indonesian Financing Companies\nAssociation (APPI), on CNBC Indonesia (Tuesday, 3 March 2026).<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/video-how-multifinance-companies-resolve-non-performing-loan-problems-debt-collection-1773489138",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}