UPS expects larger share in courier market<\/p>\n
JAKARTA (JP): U.S.-based express parcel company United Parcel
\nService (UPS) is targeting 35 percent of Indonesia's market share
\nnext year despite its relatively recent entry into the country.<\/p>\n
UPS Indonesia president Jeff Fairbairn said on Friday the
\ncompany currently handled about 19 percent of the country's
\nparcel deliveries.<\/p>\n
\"We know it is tough to reach the target amid the tight market
\nand hard competition in the country's air express business, but
\nwe are quite optimistic due to the growth in exports,\" Fairbairn
\ntold The Jakarta Post.<\/p>\n
\"With such a huge export potential, no international courier
\ncompany can ignore Indonesian market.\"<\/p>\n
Fairbairn said the company would intensify its campaigns and
\npresence to capture the market share.<\/p>\n
\"Our short-term goal is to widely introduce UPS services to
\nthe Indonesian public. We don't want them to mix us up with the
\nUNinterruptible Power Supply,\" he said, referring to a computer
\npower protector device known by the same initials.<\/p>\n
UPS Indonesia is 49 percent owned by U.S courier giant UPS
\nWorldwide and the remainder by Indonesia's Cardig Citra
\nPrimajasa. The company started operations in Indonesia last
\nJanuary.<\/p>\n
UPS services in the country were formerly handled by Cardig as
\nits agent.<\/p>\n
The company currently serves over 20 of the country's main
\ncities. It employs more than 200 employees and has 66 vehicles at
\nits disposal.<\/p>\n
Fairbairn said the company had a long-term commitment to
\nIndonesia and would continue to improve its services to
\ncustomers.<\/p>\n
\"Although the country is having an economic slowdown, we
\nremain committed to providing the best shipping solutions to
\nlocal businesses.\"<\/p>\n
UPS launched overnight delivery last month from the country to
\nmost of Asia for shipments picked up as late as 7 p.m.<\/p>\n
The company has also provided a next-day delivery service from
\nSingapore aimed at helping Indonesian export manufacturers who
\nrely on raw materials from overseas, especially Singapore.<\/p>\n
Under the service, goods collected before 10 p.m in Singapore
\nwill arrive the next day in Jakarta and Bandung.<\/p>\n
The company also provides a two-day service to many
\ndestinations in the United States.<\/p>\n
\"We will not shy away from the competition although we are a
\nnew player in the country. Competition is always good for the
\nbusiness,\" Fairbairn said.<\/p>\n
He added that the company also offered its customers the most
\nsophisticated tracking technology and a money-back guarantee.<\/p>\n
\"Your money will be returned if we fail to deliver your
\npackage on time. It is our commitment,\" he said.<\/p>\n
Fairbairn said UPS preferred to cooperate for the time being
\nwith commercial airlines for deliveries because they gave a
\ngreater range of flight choices.<\/p>\n
\"We have asked our consumers and they want us because of our
\nflexibility in delivery, as they have many more delivery choices.
\nWe offer them the latest pickup and the earliest delivery,\" he
\nsaid.<\/p>\n
\"But we will use our own aircraft in the future if we see the
\nsharp growth in the delivery volume.\" (gis)<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/ups-expects-larger-share-in-courier-market-1447893297",
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"sponsor": "Okusi Associates",
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