PT TransJakarta (Transjakarta) has finally spoken out regarding a\nviral video showing a heated exchange between a bus pramudi of Corridor\n8 and an electric car driver in the Kelapa Dua Sasak area, Jalan\nPanjang, West Jakarta. The incident occurred on Wednesday (4 March 2026)\nand sparked uproar on social media due to divergent narratives.<\/p>\n
Ayu Wardhani, Head of CSR and Public Relations at Transjakarta,\nconfirmed that the person in the video was a pramudi from a Transjakarta\npartner operator. \u2018Yes, we confirm that it is a pramudi operator BMP\n240369, route for Corridor 8 (Lebak Bulus - Pasar Baru),\u2019 she said when\ncontacted in Jakarta on Thursday (5 March 2026).<\/p>\n
Based on early investigations, Ayu dispelled netizens\u2019 speculation\nthat a collision had occurred. The confrontation was actually triggered\nby a private vehicle entering the busway, which automatically endangers\nthe operation of the public transport system.<\/p>\n
\u2018From the initial checks we obtained, the incident began when the\nprivate vehicle entered the busway. The pramudi manoeuvred to avoid a\ncollision, then stopped the bus to communicate with the driver,\u2019 Ayu\nexplained.<\/p>\n
She added that when the argument occurred, the electric car had\nactually returned to its regular lane, but the tension between the two\ndrivers had already escalated.<\/p>\n
Although the root cause was a traffic violation by the private\ndriver, Transjakarta out rightly did not endorse the emotional behaviour\nshown by its staff.<\/p>\n
\u2018We do not condone the pramudi\u2019s conduct in the quarrel and lack of\ncourtesy. All pramudi must maintain professionalism and road etiquette\nin any circumstances,\u2019 Ayu asserted.<\/p>\n
Currently, Transjakarta is conducting a thorough investigation and\nproviding internal coaching. Management has assured there will be\nsanctions if there is evidence of violations of the Standard Operating\nProcedure (SOP) in handling the conflict on the ground.<\/p>\n
Earlier, footage from the Instagram account @warga.jakbar<\/span> showed a tense moment as\na uniformed pramudi approached a motorist next to the separator. In the\nfootage, the pramudi was seen delivering a sharp rebuke in a raised\nvoice. The tension peaked when the pramudi put his hand into the car\ncabin as the window was opened, before the car driver drove away from\nthe scene.<\/p>\n The incident serves as a reminder to Jakarta residents of the strict\nrules on sterilisation of bus lanes, as well as the challenge of\ncontrolling public servants\u2019 emotions amidst the capital\u2019s traffic.<\/p>\n Are busway lanes allowed to be traversed by electric cars? Under\nthe Jakarta DKI Transportation Agency rules, the busway lanes remain\nexclusive to Transjakarta buses and emergency vehicles (Ambulances\/Fire\nDepartment), even though electric cars may have other incentives such as\nexemptions from the odd-even rule.<\/p><\/li>\n What are the sanctions for private cars entering busway lanes?\nUnder Law No.\u00a022 of 2009 on LLAJ, violators of the busway can face a\nmaximum fine of Rp500,000 via electronic ticketing (ETLE) or\nconventional tickets.<\/p><\/li>\n How to report Transjakarta staff who are impolite? The public can\nreport via the TIJE Care official channel on social media or by calling\nthe 1500-102 call centre, including the bus body code or the time of the\nincident.<\/p><\/li>\n<\/ol>\n Via the official X (Twitter) account of TMC Polda Metro Jaya, the\nservice is located in East Jakarta and West Jakarta.<\/p>\n Copyright @ 2026 Media Group - mediaindonesia. All Rights\nReserved<\/p>",
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