PLN is encouraging the public to understand energy consumption\npatterns and the components that make up electricity bills so that\nelectricity usage can be more efficient and in line with daily\nneeds.<\/p>\n
Executive Vice President of Corporate Communications and Social and\nEnvironmental Responsibility (TJSL) at PLN, Gregorius Adi Trianto, said\nthat the amount of electricity payments for customers can vary each\nperiod. This is influenced by the level of electricity usage and a\nnumber of other cost components that apply in each region.<\/p>\n
\u201cElectricity payments are not only influenced by electricity tariffs,\nbut also by energy usage patterns and other components that follow\ngovernment regulations or applicable regulations,\u201d said Gregorius in a\nwritten statement on Friday, May 15, 2026.<\/p>\n
He explained that residential electricity tariffs have not changed\nsince July 2022. Therefore, if there is a change in the amount of\npayment, it is generally due to changes in electricity consumption\npatterns or other additional cost components.<\/p>\n
For postpaid services, electricity bills are calculated based on the\namount of electricity energy or kilowatt-hours (kWh) recorded on the\ncustomer\u2019s meter. This value is then added to other components, such as\nstreet lighting tax (PPJ), stamps, and value-added tax (VAT) for certain\ncategories.<\/p>\n
Meanwhile, for prepaid services, the value of the electricity tokens\npurchased by customers is not entirely converted into electricity\nenergy. Some of the funds are first used to pay for PPJ in accordance\nwith local government regulations.<\/p>\n
As an example, said Gregorius, customers with a 2,200 VA capacity who\npurchase electricity tokens worth IDR 200,000 in Jakarta will be subject\nto a PPJ of 2.4 percent. This means that the value converted into\nelectricity is IDR 195,200. \u201cWith a tariff of IDR 1,444.70 per kWh,\ncustomers will receive approximately 135 kWh of electricity energy,\u201d he\nsaid.<\/p>\n
PLN also encourages customers to use the features on PLN Mobile to\nmonitor their electricity usage history and token purchases.<\/p>\n
Specifically for postpaid customers, PLN provides the Swacam or\nSwadaya Catat Angka Meter feature which allows customers to record meter\nreadings independently through the application. This feature is\nconsidered to help customers control their monthly electricity usage\nmore transparently.<\/p>\n
\u201cBy understanding consumption patterns and electricity payment\ncomponents, customers can use electricity energy more efficiently and\ncomfortably,\u201d he said.<\/p>\n
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