{
    "success": true,
    "data": {
        "id": 1662716,
        "msgid": "the-fate-of-neta-v-ii-owners-difficult-servicing-scarce-spare-parts-1775609638",
        "date": "2026-04-08 07:02:00",
        "title": "The Fate of Neta V II Owners: Difficult Servicing, Scarce Spare Parts!",
        "author": "Agung Kurniawan",
        "source": "KOMPAS",
        "tags": "",
        "topic": "Business",
        "summary": "The collapse of Chinese electric vehicle brand Neta in Indonesia has left owners like Gregorius, who purchased his Neta V II for a discounted Rp 185 million, facing significant challenges in maintenance. With official service networks shut down, owners must rely on partner workshops such as Otoklix, which require appointments due to limited battery diagnostic scanners shared among locations. Additionally, payment disputes have led to service rejections, prompting owners to seek paid alternatives for practicality amid ongoing uncertainties.",
        "content": "<p>DEPOK, KOMPAS.com - Many new brands from China have entered\nIndonesia. However, not all have succeeded, one of which is Neta, which\nwent bankrupt in China, impacting its business in Indonesia. Gregorius,\nthe owner of a Neta V II, actually took advantage of Neta\u2019s closure in\nIndonesia by buying the car at a bargain price of only Rp 185 million.\nSo, what has his experience been like maintaining a car whose\nmanufacturer is uncertain in Indonesia? According to him, the official\nworkshop network that is no longer operational means owners must depend\non partner workshops. \u201cEverything has been redirected to Otoklix and its\npartner workshops. But you can\u2019t just show up; you have to make an\nappointment first,\u201d Gregorius told Kompas.com on Tuesday (7\/4\/2026). He\nexplained that this queuing system occurs due to the limited equipment\nfor battery checks. The scanner for inspecting battery condition is only\navailable in limited quantities and is used on a rotational basis across\nseveral workshops. \u201cThere\u2019s only one scanner, passed around between\nworkshops. So we have to register first, then get a schedule,\u201d he said.\nAnother challenge he has faced is service refusals. When trying to do a\n5,000 km periodic service, he said he was initially refused. \u201cIt was\nrejected at first; they said there was a payment issue between the\nrelevant parties (Neta and Otoklix), so they couldn\u2019t accept the service\nyet,\u201d he said. Because of that, he eventually chose to do a paid service\nat another workshop. Although it required paying out of pocket, this\nstep was considered more practical than waiting for the uncertainty.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/the-fate-of-neta-v-ii-owners-difficult-servicing-scarce-spare-parts-1775609638",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}