The art of queuing<\/p>\n
From Bisnis Indonesia<\/p>\n
It is quite aggravating to meet with intolerable and
\ndisorderly persons.<\/p>\n
One day, a lady I met in a bookshop upset me in that way. When
\nI was waiting in line for the cashier, a teenage girl accompanied
\nby her mother cut in the line to get there first. I reprimanded
\nthe girl in a polite way and told her that she ought to wait for
\nher turn. The young girl was willing to follow my advice.<\/p>\n
The funny thing is, however, that the mother did not take my
\nreprove kindly. Her face changed into an unpleasant one, clearly
\nshowing displeasure with my admonishment. I ignored it and kept
\nquiet. I quietly resented her attitude. As a parent, she should
\neducate her child and be a model in the art of queuing.<\/p>\n
It has to be admitted that queuing is not customary in
\nIndonesia, even though the habit would reflect an orderly social
\nbehavior.<\/p>\n
Till now, queuing is practiced at stations, cinemas and banks
\nonly. On rare occasions, someone would break into the line.<\/p>\n
At cinemas or certain train stations, undercover military
\npersonnel keep a watchful eye on ticket counters. Such security
\nmeasures would certainly not have been necessary if people would
\nbehave in an orderly and organized way and would willingly line
\nup for their turn. However, the truth is quite different. People
\ndo not stand in line, despite the presence of security personnel.<\/p>\n
Paying counters should be guarded by a pleasant, but strict
\nguard to check line busters at the cashier. A polite announcement
\nto queue up for payment could even be attached near the counter.
\nAnother method could be applied by cashiers: to avoid serving
\npayers outside the queue.<\/p>\n
The art of queuing should be taught when children are still
\ntoddlers.<\/p>\n
To return to the example in my letter, it is to be regretted
\nthat the mother of that teenage girl seemed to be unfamiliar with
\nthe custom of queuing, and therefore did not pass it on to her
\ndaughter. Parents should adopt the custom themselves, in order to
\nteach the habit to their children. At school, teachers should
\neducate children in orderliness. At home, parents should do this.<\/p>\n
SUGENG PRAKOSA<\/p>\n
Yogyakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/the-art-of-queuing-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }