Telkomsel's service<\/p>\n
From Media Indonesia<\/p>\n
On Sept. 7, 2001, I purchased Rp 100,000 worth of Simpati
\ncalls for my cellular phone through klikbca.com. After waiting a
\nfew days, no credit had been recorded in my cellular phone so I
\ncould not use it. I contacted Telkomsel and was handled by Ms
\nYuni, who asked me to fax proof of purchase. I did so on Sept. 12
\nbut the Rp 100,000 was still to be credited to my cellular phone
\naccount. The next day I called the company again and was assured
\nby Ms Dini that the amount would be credited within 24 hours.<\/p>\n
It was just an empty promise. On Sept. 14, 2001, I had to
\ncontact Telkomsel yet again for clarification. Unfortunately, Ms
\nYuni could not decide on either the phone pulses or the payment I
\nhad made. She, however, promised to call me later in the
\nafternoon. Later that afternoon Paul from Telkomsel gave me
\nconfirmation that the money would be returned within 10 days
\n(Sept. 25). But until Oct. 3 I had yet to receive either the
\nmoney or an explanation from Telkomsel.<\/p>\n
I have suffered losses, such as the interruption in the use of
\nmy cellular phone, my money and a number of inconveniences in the
\nform of wasted time and money. I call on Telkomsel to solve this
\nmatter and return my money.<\/p>\n
GUNAWAN W<\/p>\n
Bekasi, West Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/telkomsels-service-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }