Telecoms operators battle for businees<\/p>\n
JAKARTA (JP): Telecommunications companies in Indonesia are
\nfacing various challenges to continue and maintain their
\nbusiness.<\/p>\n
PT Satelindo sees the rapid change of information and
\ntelecommunications technology as the main threat currently faced
\nby any telecommunications operator in the world.<\/p>\n
Company president Iwa Sewaka said telecommunications firms
\nmust follow the changes, even after applying the most recent
\ntechnology, unless the firms want to lag behind. "New technology
\nusually offers cheaper costs, so this is very competitive."<\/p>\n
He said the second threat was the global trend of strategic
\nalliances, which would lead to mega alliances. "Probably, there
\nwill be only 10 or 20 telecommunications operators in the world
\nin the future."<\/p>\n
British Telecommunications merged last month with the U.S.
\ngroup MCI Communications Corp. NYNEX Corp and Bell Atlantic Corp
\nalso merged last year. Earlier in 1996, SBC Communications Corp
\nmerged with Pacific Telesis Group.<\/p>\n
According to Iwa, the third threat was the trend of multimedia
\nand telecommunications convergence.<\/p>\n
"Telecommunications firms have to harmonize their business
\nfollowing the trends of convergence and global alliance," he
\nsaid.<\/p>\n
Director of cellular operator PT Telkomsel, Garuda Sugardo,
\nsaid that the biggest challenge for service-oriented companies
\nwas to maintain costumers. "Particularly in cellular phones, the
\noperators have to guarantee the users that they have the
\ntechnology to avoid fraud."<\/p>\n
Cellphone operators had to establish good billing systems and
\ncustomer databases as well as tight validation systems, he said.<\/p>\n
President of PT Indosat, Tjahjono Soerjodibroto, said that
\ntelecommunications firms had to anticipate the rapid change of
\ninformation and telecommunications technologies. "Technology will
\nallow several things, including alternative services like voice
\nover Internet, the establishment of new players and the evolution
\nof the telecommunications industry."<\/p>\n
According to Tjahjono, regulation also plays a very important
\nrole in the telecommunications business.<\/p>\n
"We can learn that the trend in telecommunications service is
\ncheaper costs. But any government in the world has to be wise in
\nreforming regulation." (icn)<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/telecoms-operators-battle-for-businees-1447893297",
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"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
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