{
    "success": true,
    "data": {
        "id": 2048771,
        "msgid": "technology-must-support-civil-servants-not-replace-their-responsibilities-minister-says-1792587160",
        "date": "2026-10-21 18:46:32",
        "title": "Technology Must Support Civil Servants, Not Replace Their Responsibilities, Minister Says",
        "author": "",
        "source": "DETIK",
        "tags": "",
        "topic": "Technology",
        "summary": "Administrative and Bureaucratic Reform Minister Rini Widyantini said digital transformation should use technology to improve civil servants\u2019 work and public services, rather than transfer government responsibilities to machines. She stressed that success depends on integrated services, capable staff, secure data governance and tangible benefits for citizens\u2014not simply advanced technology or higher digitalisation scores.",
        "content": "<p>Administrative and Bureaucratic Reform Minister Rini Widyantini said\nthe success of digital transformation depended on the government\u2019s\nability to integrate services, change bureaucratic working practices and\nuse technology to improve the quality of public services.<\/p>\n<p>The government, she said, was not building a bureaucracy that handed\nits responsibilities over to machines. Instead, technology should help\ncivil servants (ASN) work to a higher standard, carry out their duties\nmore effectively and provide better services to the public.<\/p>\n<p>\u201cWe are not building a bureaucracy that hands its responsibilities\nover to machines. Technology should instead help civil servants work to\na higher standard, so they can provide better services to the public,\u201d\nRini said at the Peruri Digital Summit 2026, according to a statement on\nWednesday (21 October 2026).<\/p>\n<p>Alongside strengthening civil servants\u2019 skills, digital\ntransformation also depended on integrating data and services across\nagencies, cybersecurity, privacy protection and trustworthy technology\ngovernance. Collaboration among the government, PERURI, businesses,\nacademics and technology partners therefore needed to be strengthened to\nbuild a national digital-government ecosystem.<\/p>\n<p>Rini said the success of digital transformation should not be\nmeasured solely by technological sophistication or digitalisation index\nresults. The main measure was the benefits felt by the public, including\neasier access to services, a reduced administrative burden, improved\npublic-service quality and greater trust in government.<\/p>\n<p>\u201cUltimately, digital transformation is not just about how advanced\nthe technology we have is, but about how much positive change we can\nbring to the public,\u201d she said.<\/p>\n<p>Through the Peruri Digital Summit 2026, Rini said she hoped to\nstrengthen cooperation among the government, businesses, academics and\ntechnology partners to create digital government that was integrated,\nsecure, adaptive and trustworthy.<\/p>\n<p>\u201cThe question is no longer simply how to become digital, but how to\nremain relevant and adapt when technological developments move faster\nthan the policy cycle,\u201d she concluded.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/technology-must-support-civil-servants-not-replace-their-responsibilities-minister-says-1792587160",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}