{
    "success": true,
    "data": {
        "id": 1636405,
        "msgid": "tangsel-implements-wfa-until-30-march-mayor-ensures-public-services-continue-1774518733",
        "date": "2026-03-26 16:24:00",
        "title": "Tangsel Implements WFA Until 30 March, Mayor Ensures Public Services Continue",
        "author": "indrastuti",
        "source": "MEDIA_INDONESIA",
        "tags": "",
        "topic": "Regulation",
        "summary": "The Tangerang Selatan city government has introduced a Work From Anywhere (WFA) policy for civil servants until 30 March 2026 to maintain public service continuity while addressing post-Eid holiday fatigue. This flexible arrangement, based on national regulations, shifts performance evaluation from physical attendance to output results, ensuring 24\/7 digital responsiveness. The policy aims to enhance employee mental well-being and efficiency, with residents encouraged to use digital channels for administrative needs.",
        "content": "<p>The Tangerang Selatan City Government (Tangsel) is implementing a\nWork From Anywhere (WFA) policy for Civil Servants (ASN) until 30 March\n2026. This policy is a measure to maintain the rhythm of public services\nwhile anticipating physical fatigue among employees due to the Eid\nreturn traffic.<\/p>\n<p>The Head of the Communication and Informatics Office of Tangsel,\nTubagus Asep Nurdin, emphasised that this shift in the work system will\nnot reduce the quality of services to the public.<\/p>\n<p>\u201cThe Mayor wants ASN to continue serving with heart. Warm service\ndoes not always have to be face-to-face, but through quick and thorough\ndigital responses. Our system remains \u2018on\u2019 24 hours online,\u201d said Asep\nin his statement on Thursday (25\/3\/2026).<\/p>\n<p>Asep explained that the WFA policy refers to Presidential Regulation\nNumber 21 of 2023 on Working Days and Hours in Government Agencies.\nAdditionally, ASN performance assessments are no longer based on\nphysical attendance but on work results.<\/p>\n<p>\u201cIn accordance with Ministry of PANRB Regulation Number 6 of 2022,\nASN performance is measured by output. If any service is stalled, our\nsystem will immediately detect it. WFA actually trains ASN to be more\nindependent and responsible for work targets, rather than just\nfulfilling attendance obligations,\u201d he clarified.<\/p>\n<p>The Tangsel City Government also refers to the Circular Letter from\nthe Minister of PANRB as legitimate discretion to regulate the national\nworkload after the long holiday.<\/p>\n<p>Besides technical aspects, this policy aims to safeguard the mental\nwelfare of employees. By avoiding stress from return traffic congestion,\nASN are expected to serve residents in better physical condition\nonline.<\/p>\n<p>\u201cWe do not want them forced to come to the office in a state of\nsevere fatigue due to long journeys. Calm and mentally healthy ASN will\ncertainly be far more effective in serving the public,\u201d said Asep.<\/p>\n<p>Tangsel residents are urged to utilise digital service channels to\nhandle various administrative needs via mobile phones. If there are\nservice obstacles, residents are asked to report immediately through the\nofficial complaint channels of the Tangsel City Government.<\/p>\n<p>In addition to the WFH policy, observers emphasise the importance of\ngovernment spending efficiency, particularly in major programmes.<\/p>\n<p>If the WFH policy is reimplemented, clear technical arrangements are\nneeded in every regional apparatus.<\/p>\n<p>All regional apparatuses are asked to ensure services to the public\ncontinue normally during WFH implementation, especially in service units\nthat directly interact with the public.<\/p>\n<p>All Civil Servants (ASN) in the Batam City Government (Pemko)\nenvironment will resume work on Wednesday, 25 March 2026, after the 2026\nEid holiday.<\/p>\n<p>The Banjarbaru City Government does not implement WFA or WFH after\nthe 1447 H Eid holiday. All ASN are required to be present\nphysically.<\/p>\n<p>The Banyumas Regency Government in Central Java has decided not to\nimplement the Work From Anywhere (WFA) policy as applied by the central\ngovernment.<\/p>\n<p>DKI Jakarta Governor Pramono Anung has officially implemented the WFA\npolicy for ASN from 25-27 March 2026 in accordance with central\ndirectives. Although flexible, Pramono emphasised that this is not an\nadditional holiday.<\/p>\n<p>National Police Chief General Listyo Sigit Prabowo has urged the\npublic to take advantage of the Work From Anywhere (WFA) policy to\nreduce density during the peak of the 2026 Eid return traffic.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/tangsel-implements-wfa-until-30-march-mayor-ensures-public-services-continue-1774518733",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}