A video of a dispute between a tailor and a female customer in\nBadung, Bali, has gone viral on social media. The incident is believed\nto have been triggered by the customer\u2019s disappointment that her clothes\nhad not been finished.<\/p>\n
As reported by detikBali on Monday (20\/7\/2026), the tailoring\nbusiness is located on Jalan Raya Subang, Sibangkaja Village, Abiansemal\nDistrict, Badung, Bali. According to the circulating video, the dispute\nbegan when the customer claimed she had left three pieces of clothing to\nbe altered on 30 June 2026.<\/p>\n
The customer claimed the tailor had agreed the garments would be\nready the following day, 1 July 2026. However, when the deadline\narrived, the clothes had not been touched.<\/p>\n
Promise after promise of completion on the following days was\nallegedly not kept, leaving the customer disappointed and demanding that\nboth the clothes and her money be returned. When this request was\nrefused, the situation heated up, and the tailor allegedly uttered\ncoarse words in Balinese.<\/p>\n
It was reported that the tailor allegedly threatened to bring thugs\nto beat up the female customer. Beyond the verbal threats, the customer\nalso claimed she had leftover food thrown at her and was threatened with\na stick.<\/p>\n
The owner of the tailoring business, Sintya Tailor, Ni Made\nTiadnyani, has spoken out about the incident. Sintya admitted uttering\ncoarse language during the dispute with the customer, saying the words\ncame out spontaneously in the heat of emotion.<\/p>\n
\u201cI really did not mean to mock or insult anyone. I said it purely out\nof frustration and anger. I admit I was wrong to say it, but there was\ngenuinely a cause,\u201d said Mrs Sintya when met by detikBali on Saturday\n(18\/7\/2026).<\/p>\n
She admitted her emotions were provoked because she was verbally\nabused first while she was eating. She felt she was treated\ndisrespectfully by a customer who was far younger.<\/p>\n
\u201cI was so worked up \u2014 I was eating and got shouted at and cursed at.\nI had already apologised and asked her to wait just 15 minutes, but she\nwas impatient. I\u2019m old, yet I got told off,\u201d Mrs Sintya recounted.<\/p>\n
She acknowledged there had been a delay in completing the orders,\nwhich were being worked on in stages. However, she admitted some of the\nshirts due for servicing had not yet been attended to because of a\nbacklog of kebaya orders.<\/p>\n
\u201cIn short, some things got left behind. I told her to wait just 15\nminutes. As shown in the video, I\u2019ve now done the work,\u201d she\ncontinued.<\/p>\n
She also explained that the total cost for the three shirts belonging\nto the customer\u2019s boyfriend actually came to Rp 75,000, with each\ncutting and repair job priced at Rp 25,000, while the female customer\u2019s\nown garment cost only Rp 10,000.<\/p>\n
Sintya realised that her anger, which led to the coarse and sectarian\nremarks, was purely a spontaneous result of her frustration. She said\nshe had no intention of making threats, and her anger, she admitted, was\nmomentary.<\/p>\n
She has since met with the woman\u2019s boyfriend and they have exchanged\napologies. The serviced shirts have also been handed over, although one\nshirt belonging to the female customer remains uncollected to date.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/tailor-in-bali-clashes-with-customer-sparks-racial-tensions-now-seeks-forgiveness-1784523213", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }